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Epiphany Management Group
- (815) 985-7195
293 E Waterloo Rd
Akron, OH 44319
So we do things differently. Our agents are focused on quality, and our processes are designed to improve your return on investment and protect your brand.
Our mission is two-fold: providing healthcare technology companies with unrivalled, omnichannel customer services, while helping to keep their support costs low.
Our support services are award-winning, cost-effective, and extend from service design through to delivery and constructive feedback loops.
We’re there to help your customers, so you can focus on your core business.
Ours is a three-pronged, end-to-end approach.
We make it our business to know your business.
Based on our interactions with your customers, we help you improve your self-service and automation options, minimise call churn, and free up agent time for more complex conversations. We help you to use us less.